Model layer selector not loading

When working in GXLab, you may occasionally encounter a situation where the model layer selector does not load or appears empty. This typically presents as an unresponsive dropdown that prevents selection of a model layer across one or more projects. In most cases, this is caused by a temporary platform issue rather than a problem with your data or account.

If you experience this issue, the recommended first step is to refresh the page and wait a few minutes before trying again. These interruptions are usually brief and resolve once background services recover.

If the selector remains unavailable across multiple projects after a short period, this may indicate a wider platform issue. In this case, please contact GXLab Support with details of what you are seeing (see Contact us page on the website) so our team can investigate the issue and assist with resolving it.